What is an Autoresponder?

By Paul Quirk

Autoresponders are one of the modern wonders available to internet marketers and others who need to send emails to large groups of people, both on a regular and irregular basis.

However, autoresponders come in a few flavours and it is as well to be aware of them as all are described as autoresponders.

The Basic Autoresponder

The first flavour is the simplest. These have the ability to send a single pre-set email in response to an incoming email. This is doubtless where the autoresponder term originated.  Here the email system is automatically responding to the sender of an incoming email.  Systems with this level of capability are normally available as part of a web hosting account at no additional charge. They are useful if you want to provide a service like "send an email here and we will reply with a list of our frequently asked questions."

The Typical Autoresponder

Moving up from here we get to the next level of sophistication. At this level as well as being able to respond to an incoming email the system also allows for someone opting into or signing-up to an email distribution list. In this case the system is able to react to an incoming email or (critically) a request sent from a web form to add someone to an email list.

They also include the capability to do confirmed or double opt-in, so when the original request is received they send an email to the requestor to have them click a web link to confirm their sign-up to the email list. The owner of the email list can then send an email to everyone on the list anytime they wish, the system will take care of sending the individual emails to all the confirmed members. An example of this type of service is Ezine Director. They provide a good service (we’ve used them) if you want to create an opt-in mailing list and send emails to that list all at the same time.

The Sequential Autoresponder

The third and best type of autoresponders are what are known as “sequential autoresponders”. These go beyond the capabilities so far described to include the feature of allowing you to create multiple emails ahead of time to be sent to subscribers at pre-defined intervals.

An example may make this clearer. One of our web sites has a sign up section to subscribe to our quiz and newsletter. When someone signs up and confirms their subscription, they receive an email from us containing the first question in the quiz. A week later at the same time of day they will then receive another email from us containing both the answer to the first question and the second question. This process continues and each week they receive an email from us containing last weeks answer and this weeks question.

Here’s the real wonder of sequential autoresponders – each person who signs up starts at the beginning of the quiz and week by week works their way through the questions. It doesn’t matter that John, who signed up 5 weeks ago is now on question 5 and Mary who signed up two and an half weeks ago now has question 2 and is awaiting question 3 in a few days; the system takes care of it all.

We are staying in contact with our subscribers without any additional effort on our part (it took a while to create the quiz in the first place of course.) What’s more we can send out a newsletter edition to all subscribers at the same time without interrupting this flow.

Examples of good services we have used are Aweber and our own ValuedClientSystem.com, the latter providing additional services to systemise the whole sales and marketing process.

Between them Paul Quirk & Mark Quirk have more than 40 years of experience at the sharp end of the IT industry.

Clicks: 723 Votes: 4 Rating: 5 [Rate It]



Directory

Not JUST a Great Autoresponder
An Auto Responder is a critial piece of the client relationship puzzle. And when you combine it with a whole system...
www.ValuedClientSystem.com
Votes: 3 Rating: 5 [Rate It]